At Addax LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access or use our services, including our website, mobile applications, and other related services (collectively referred to as "Services"). Personal data includes information that can directly or indirectly identify you.
If you have any questions or concerns about our privacy practices, or if you would like to exercise any of your rights regarding your personal data, please contact us at support@addax-inc.com. Our Data Protection Officer (DPO) and team are available to assist you.
We collect personal information to provide you with a seamless and enhanced experience when using our Services. The types of information we collect include:
Name, email address, phone number, billing and shipping addresses, payment details.
Data on how you use our Services, including the pages you visit, items purchased, device information, IP address, and interactions with our website.
Information you provide when you contact our support team, such as queries, feedback, and communication history.
We use cookies and similar technologies to track your activities on our Services to offer better product recommendations and an optimized user experience.
Additionally, we may collect data from third-party sources to update and enrich our records.
The information we collect is used for various purposes, including:
To process transactions, fulfill orders, and manage accounts.
To enhance the functionality of our Services and fix any issues.
To assist with inquiries, provide technical support, and respond to feedback.
To tailor our offerings and communication to your interests and needs.
To comply with legal requirements and protect our rights and interests.
We ensure that your personal data is used only for the purposes stated in this policy or as required by law.
We may share your information with trusted third parties, including:
Companies that help us process payments, analyze data, provide customer support, and run marketing campaigns.
When required to comply with legal obligations or to protect our rights or safety, we may share your data with relevant authorities.
We do not sell, rent, or trade your personal information to third parties.
We use cookies and similar technologies to improve your experience on our Services. These technologies help us track your activity on our website and mobile applications, such as pages you visit, links you click, and items you add to your cart. You can control how cookies are used by adjusting your browser settings, but please note that some features of our Services may not work properly if you disable cookies.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your data.
Your personal data may be transferred to and processed in countries other than the country in which you reside. If you use our Services from outside the United States, your data will be handled according to this Privacy Policy.
You have the right to:
Request access to the personal data we hold about you.
Correct or update any inaccuracies in your data.
Request the deletion of your personal data where applicable.
Unsubscribe from marketing communications or update your preferences.
To exercise these rights, please visit the "Account Settings" page on our website or contact us at support@addax-inc.com.
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website.
If you have any questions about this Privacy Policy or would like to exercise any of your rights regarding your personal data, please contact us at support@addax-inc.com.